Last Updated: August 10, 2026

Ferguson Electronics Ltd (“Ferguson Electronics,” “we,” “us,” or “our”) operates the website fergusonelectronicy.com and provides products and services related to custom keyboards, keyboard components, accessories, and other electronic products.

This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website, create an account, place an order, contact us, or otherwise interact with our website and services (collectively, the “Services”).

By accessing or using our Services, you acknowledge that you have read and understood this Privacy Policy.

1. Personal Information We Collect

The personal information we collect depends on how you interact with our website and Services.

We may collect the following categories of information:

Contact Information

This may include:

• Name
• Billing address
• Shipping address
• Email address
• Telephone number

Order and Transaction Information

When you make or attempt to make a purchase, we may collect information including:

• Products purchased
• Products viewed or added to your cart
• Custom keyboard selections or configuration choices
• Order history
• Return or exchange information
• Shipping information
• Payment status
• Transaction details

Payment Information

Payments may be processed through third-party payment service providers.

Depending on the payment method you select, payment information may include:

• Credit or debit card information
• Billing information
• Payment account information
• Payment confirmation
• Transaction identifiers

We generally do not directly store complete payment card numbers when payment information is processed by an independent payment processor.

Account Information

If you create an account with us, we may collect:

• Username
• Email address
• Password or authentication information
• Saved addresses
• Account preferences
• Order history

Communications

If you contact us, we may collect information contained in your communication, including customer service inquiries, product questions, warranty requests, returns, complaints, and other correspondence.

Device and Technical Information

When you use our website, certain information may be collected automatically, including:

• IP address
• Browser type
• Device type
• Operating system
• Device identifiers
• Referring website
• Pages viewed
• Date and time of access
• Website activity
• Cookie and similar technology data

Usage Information

We may collect information about how you interact with our website, including products you view, searches you perform, pages you visit, links you click, items you add to your shopping cart, and other interactions with our Services.

2. How We Collect Personal Information

We may collect personal information from several sources.

Directly From You

We collect information that you provide when you:

• Place an order
• Create an account
• Contact customer service
• Subscribe to marketing communications
• Submit a product review
• Request a return, exchange, or warranty service
• Provide information through website forms
• Customize or configure a product

Automatically

We may automatically collect information when you visit or interact with our website through cookies, pixels, analytics technologies, server logs, and similar technologies.

From Service Providers

We may receive information from third-party companies that help us operate our business, including payment processors, shipping companies, website hosting providers, analytics providers, fraud prevention providers, and marketing platforms.

From Other Third Parties

Where permitted by law, we may also receive information from advertising partners, business partners, social media platforms, and other third parties.

3. How We Use Personal Information

We may use personal information for the following purposes:

Processing and Fulfilling Orders

We may use your information to:

• Process purchases
• Confirm orders
• Process payments
• Prepare customized products
• Ship products
• Provide delivery updates
• Process returns and exchanges
• Provide warranty or after-sales support

Providing Customer Service

We use personal information to communicate with you regarding orders, product questions, technical support, returns, warranties, complaints, and other customer service matters.

Managing Your Account

If you create an account, we may use your information to create, maintain, secure, and administer your account.

Improving Our Website and Products

We may analyze website usage, purchasing activity, customer preferences, and feedback to improve our website, product selection, custom keyboard offerings, user experience, customer service, and business operations.

Security and Fraud Prevention

We may use personal information to:

• Verify transactions
• Prevent unauthorized purchases
• Detect suspicious activity
• Protect customer accounts
• Prevent fraud
• Protect our website and systems
• Investigate security incidents

Marketing and Advertising

Where permitted by applicable law, we may use information to send promotional communications or display advertisements that may be relevant to your interests.

These activities may include email marketing, online advertising, remarketing, and measurement of advertising performance.

You may unsubscribe from promotional emails at any time by using the unsubscribe link included in the communication.

Legal and Compliance Purposes

We may use personal information when reasonably necessary to:

• Comply with applicable laws and regulations
• Respond to lawful government or law enforcement requests
• Enforce our policies and agreements
• Protect our legal rights
• Investigate suspected fraud or unlawful activity
• Resolve disputes or legal claims

4. Cookies and Similar Technologies

Our website may use cookies, pixels, local storage, analytics tools, and similar technologies.

These technologies may be used to:

• Keep the website functioning properly
• Remember your preferences
• Maintain your shopping cart
• Understand website traffic
• Analyze website performance
• Detect fraud
• Improve our Services
• Measure advertising performance
• Provide relevant advertising

Some cookies are necessary for the website to function, while other cookies may be used for analytics, personalization, or advertising.

Depending on your location and applicable law, you may have the ability to manage certain cookie preferences through your browser or through cookie controls available on our website.

Blocking certain cookies may affect the functionality of parts of our website.

5. How We Disclose Personal Information

We do not disclose personal information except as reasonably necessary to operate our business, provide our Services, comply with legal requirements, or as otherwise described in this Privacy Policy.

We may disclose personal information to the following categories of recipients:

Service Providers

We may provide information to companies that perform services on our behalf, including:

• Website hosting providers
• Payment processors
• Order management providers
• Shipping and logistics companies
• Customer service providers
• Email service providers
• Cloud storage providers
• Data analytics providers
• Security and fraud prevention providers

These companies may process information only as necessary to provide their services to us and subject to their own legal and contractual obligations.

Payment Providers

When you make a purchase, your payment information may be transmitted directly to the payment provider you select.

Payment processors maintain their own privacy and security practices.

Shipping and Logistics Providers

We may provide your name, shipping address, telephone number, email address, and other necessary order information to carriers and logistics providers in order to deliver your order.

Analytics and Advertising Partners

We may work with analytics and advertising providers to understand how visitors use our website, measure advertising effectiveness, and provide advertising.

Depending on applicable privacy law, certain advertising activities may be considered “sharing,” “sale,” or processing for targeted advertising purposes even when money is not directly exchanged for personal information.

Where applicable, you may have the right to opt out of such activities.

Legal Requirements

We may disclose information when reasonably necessary to:

• Comply with applicable law
• Respond to court orders, subpoenas, or lawful government requests
• Protect our rights or property
• Prevent fraud or security threats
• Protect customers or other individuals

Business Transactions

If Ferguson Electronics Ltd is involved in a merger, acquisition, restructuring, financing, sale of assets, bankruptcy, or similar transaction, personal information may be transferred as part of that transaction, subject to applicable law.

6. Third-Party Websites

Our website may contain links to websites or services operated by third parties.

We are not responsible for the privacy, security, content, or practices of third-party websites.

If you visit a third-party website, we encourage you to review that website’s privacy policy before providing personal information.

The inclusion of a third-party link on our website does not necessarily mean that we endorse or control that third party.

7. Children’s Privacy

Our Services are intended for general consumers and are not specifically directed toward children.

We do not knowingly collect personal information from children in violation of applicable law.

If you are a parent or legal guardian and believe that a child has provided personal information to us improperly, please contact us. We will take appropriate steps to review and, where required, delete the information.

8. Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, disclosure, alteration, loss, or misuse.

However, no method of transmitting information over the Internet or electronically storing information can be guaranteed to be completely secure.

Customers are responsible for maintaining the confidentiality of their account credentials and should not share passwords or account access information with others.

9. Data Retention

We retain personal information for as long as reasonably necessary for the purposes for which it was collected.

The appropriate retention period may depend on factors including:

• The duration of our relationship with you
• Order fulfillment requirements
• Warranty obligations
• Customer service requirements
• Accounting and tax obligations
• Fraud prevention
• Legal and regulatory requirements
• Dispute resolution
• Enforcement of our agreements

When information is no longer reasonably necessary, we may delete, anonymize, or otherwise securely dispose of it in accordance with applicable requirements.

10. Your Privacy Rights

Depending on where you live, you may have certain rights regarding your personal information.

These rights may include:

Right to Access

You may have the right to request information about personal information we maintain about you.

Right to Correction

You may have the right to request correction of inaccurate personal information.

Right to Deletion

You may have the right to request deletion of certain personal information, subject to applicable exceptions.

Right to Data Portability

You may have the right to request a copy of certain personal information in a portable format.

Right to Restrict or Object to Processing

In certain jurisdictions, you may have the right to object to or request restrictions on certain processing activities.

Right to Opt Out of Certain Advertising Activities

Depending on your location, you may have the right to opt out of certain forms of targeted advertising, sale, or sharing of personal information.

Right to Withdraw Consent

Where processing is based on your consent, you may withdraw your consent subject to applicable law.

Withdrawing consent does not affect processing that occurred before the withdrawal.

To exercise an applicable privacy right, please contact us using the information provided in the “Contact Us” section below.

We may need to verify your identity before completing certain requests.

We will not unlawfully discriminate against you because you exercise a privacy right available under applicable law.

11. Marketing Communications

If you have elected to receive promotional communications from us, you may unsubscribe at any time by following the unsubscribe instructions contained in our promotional emails.

Even if you unsubscribe from marketing communications, we may continue sending transactional or service-related messages concerning your purchases, account, warranty, returns, security, or other important matters.

12. International Data Transfers

Our customers, service providers, hosting infrastructure, payment processors, shipping providers, or other business partners may be located in different countries.

As a result, personal information may be transferred, processed, or stored outside the country in which you reside.

Where required by applicable law, we take appropriate steps intended to provide appropriate safeguards for international transfers of personal information.

For residents of the European Economic Area or United Kingdom, international transfers may be made using recognized legal transfer mechanisms where required by applicable law.

13. United States Privacy Rights

Residents of certain U.S. states may have additional rights under applicable state privacy laws.

Depending on your state of residence and whether the applicable legal requirements apply to our business, these rights may include rights to:

• Know what categories of personal information are collected
• Access personal information
• Correct inaccurate personal information
• Delete personal information
• Obtain a portable copy of personal information
• Opt out of certain sales or sharing of personal information
• Opt out of certain targeted advertising
• Limit certain uses of sensitive personal information
• Appeal certain decisions relating to privacy requests

These rights are subject to applicable eligibility requirements, exemptions, and limitations.

You may contact us using the details below to submit a privacy request.

14. European Economic Area and United Kingdom Residents

If you reside in the European Economic Area (“EEA”) or United Kingdom (“UK”), applicable data protection law may provide additional rights relating to your personal information.

Depending on the circumstances, these may include the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion
• Restrict processing
• Object to certain processing
• Request data portability
• Withdraw consent
• Lodge a complaint with an appropriate data protection authority

Where required by applicable law, our processing of personal information will be based on an appropriate legal basis, which may include performance of a contract, compliance with legal obligations, legitimate interests, or consent.

15. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business practices, technology, legal requirements, or Services.

When we make changes, we will post the updated Privacy Policy on our website and revise the “Last Updated” date at the top of this page.

Where required by law, we may provide additional notice regarding material changes.

16. Contact Us

If you have questions regarding this Privacy Policy, our privacy practices, or your personal information, or if you would like to exercise an applicable privacy right, please contact us:

Ferguson Electronics Ltd
1909 S Tamiami Trl # S
Venice, FL 34293
United States

Phone: 929-309-2016
Email: SOLANGE@fergusonelectronicy.com
Website: fergusonelectronicy.com

For purposes of applicable privacy laws, where Ferguson Electronics Ltd determines the purposes and means of processing personal information, Ferguson Electronics Ltd is the controller of that personal information.